Training Overview
DESKRIPSI
Supervisory Skills Training membantu supervisor dan calon supervisor meningkatkan kemampuan mengelola pekerjaan, mengarahkan tim, melakukan monitoring, memberikan feedback, menangani konflik, dan mencapai target kerja.
TUJUAN TRAINING
Peserta mampu menjalankan fungsi supervisor secara efektif, mengelola pekerjaan dan tim, melakukan monitoring, memberikan feedback, menangani masalah, serta meningkatkan performance anggota tim.
TARGET PESERTA
Supervisor, Leader, Section Head, Team Leader, Coordinator, dan calon supervisor.
SILABUS TRAINING
Hari 1 | Introduction to Supervisory Skills
Hari 1 | Peran dan Tanggung Jawab Supervisor
Hari 1 | Supervisor Mindset
Hari 1 | Managing People and Tasks
Hari 1 | Planning dan Organizing
Hari 1 | Delegation
Hari 1 | Communication Skills
Hari 1 | Daily Management
Hari 1 | Work Instruction
Hari 1 | Monitoring Performance
Hari 1 | Basic Coaching
Hari 1 | Case Study Supervisor
Hari 2 | Performance & People Management
Hari 2 | Giving Feedback
Hari 2 | Handling Difficult Employees
Hari 2 | Conflict Management
Hari 2 | Motivation
Hari 2 | Team Building
Hari 2 | Problem Solving
Hari 2 | Decision Making
Hari 2 | Performance Review
Hari 2 | Daily Management Board
Hari 2 | Supervisor Action Plan
Hari 2 | Evaluation dan Review